Our Story
In 2022, inside a small, humble garage, we lit the very first spark of Cliffy Hills. Back then, we had a simple dream — to create high-quality hygiene products that could bring comfort, dignity, and care to people’s everyday lives.
The journey hasn’t always been easy. We faced challenges, doubts, and countless moments of starting over. But through it all, you — our customers — have been our greatest source of strength and inspiration. Every piece of feedback, every story you shared, and every word of trust helped shape who we are today.
Thanks to you, Cliffy Hills has grown into an expert in incontinence care products. But we know this journey is not ours alone — it’s a story we’ve built together.
More Than Products — A Promise of Care
From the bottom of our hearts, thank you. Thank you for your trust, your patience, and your belief in us. To us, our products are more than just products — they represent care, dignity, and the promise of a better everyday life.
And this is just the beginning. We’ll keep listening, keep improving, and keep creating products that truly meet your needs. Because at Cliffy Hills, we care for you and also your family.
FAQ's
Yes, we do ship overseas.
International shipping methods, costs, and delivery timeframes vary depending on destination and order size.For overseas or bulk orders, please contact us and we’ll be happy to advise on the most suitable shipping option.
Most orders are dispatched within 1–3 business days.
Typical delivery timeframes:
- Auckland: 1 business days
- North Island (outside Auckland): 2–4 business days
- South Island: 3–6 business days
Delivery times may vary for rural areas or bulk orders
We use a mix of trusted local courier and freight partners, and in some cases, direct delivery may be arranged.
The most suitable delivery method is selected based on order size, destination, and delivery requirements
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.